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Agency for Care Effectiveness

ACE CUES

Learn more about ACE CUES, Singapore's educational service delivering personalised clinical updates to healthcare professionals.

Last updated 25 March 2025

ACE Clinical Update Service (CUES)

A doctor with a stethoscope discussing medical documents with a patient in a consultation room.

ACE CUES offers Singapore’s first nationwide educational visiting service for healthcare professionals, delivering clinical updates based on best available evidence through individualised discussions held at the healthcare professional’s preferred timing.

With CME accreditation and different topics offered over time, ACE CUES provides a convenient and efficient way for healthcare professionals to stay up to date with the latest developments in clinical practice.

Educational visiting on asthma management has concluded. Click here to receive news from ACE, including information about clinical resources and activities related to educational visiting (such as upcoming CME events).

An established form of evidence-based service

Educational visiting (also known as academic detailing) is a form of continuing professional education established in Harvard Medical School almost 40 years ago.1 It involves trained staff providing clinical updates based on best available evidence through personalised discussions, for healthcare professionals to apply in their practice. Educational visiting has been demonstrated to improve patient care and outcomes.2-5

Frequently Asked Questions (FAQs)

What is ACE CUES?

  • ACE CUES stands for Agency for Care Effectiveness Clinical Update Service.

  • ACE CUES offers an educational visiting service, which involves trained staff providing clinical updates based on best available evidence through personalised discussions, for healthcare professionals to apply in their practice.

How does educational visiting work?

  • Covering different clinical topics over time, ACE CUES offers educational visiting on a free-subscription basis to healthcare professionals in Singapore.

  • Subscribing healthcare professionals take part in personalised discussions, scheduled for a time that suits them.

  • As part of the discussions, topic-specific tools for healthcare professionals to use in practice may be provided, such as those that explain health conditions or treatments to patients.

What are the benefits of educational visiting?

Benefits of educational visiting include:

  • Unbiased and independent: the information provided in educational visiting is based on best available evidence and is not tied to commercial interests.

  • Interactive and customised: educational visiting is centred on personalised, constructive discussions, making it easier for healthcare professionals to contextualise and apply the information, as well as to ask questions. This enables specific needs of individual healthcare professionals to be addressed.

  • Convenient and efficient: healthcare professionals can arrange for educational visiting to be done at a convenient time for them. Much relevant information can be covered in a short amount of time, as points addressed during the personalised discussions are tailored to specific needs of individual healthcare professionals.

  • Effective and impactful: educational visiting has been repeatedly demonstrated to improve patient care and outcomes, particularly in terms of medication prescribing.2-5

How do I sign up for educational visiting?

  • Educational visiting on asthma management has concluded.

  • Healthcare professionals can register here to receive news from ACE, including information about clinical resources and activities related to educational visiting (such as upcoming CME events).

Register for news from ACE

Go to registration form

Resources

A medical illustration comparing an open airway and a narrow airway in asthma

Asthma management

Illustration of a pMDI inhaler

Inhaler technique videos

References

1 Avorn J, Soumerai SB. Improving drug-therapy decisions through educational outreach. A randomized controlled trial of academically based “detailing”. N Engl J Med. 1983;308(24):1457–63.

2 Johnson MJ, May CR. Promoting professional behaviour change in healthcare: what interventions work, and why? A theory-led overview of systematic reviews. BMJ Open 2015;5(9):e008592.

3 Chhina H, Bhole VM, Goldsmith C, et al. Effectiveness of academic detailing to optimize medication prescribing behaviour of family physicians. J Pharm Sci. 2013;16(4):511-29.

4 O’Brien MA, Rogers S, Jamtvedt G, et al. Educational outreach visits: effects on professional practice and health care outcomes. Cochrane Database Syst Rev. 2007;(4):CD000409.

5 Bloom BS. Effects of continuing medical education on improving physician clinical care and patient health: a review of systematic reviews. Int J Technol Assess Health Care. 2005;21(3):380-5.