Working with us

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What the role is

The Agency for Care Effectiveness (ACE) is the national health technology assessment (HTA) and clinical guidelines agency. Our work helps healthcare providers, patients and payers make better-informed decisions about patient care. We do this by:

• Evaluating health technologies (e.g. drugs, vaccines, medical technologies, cell and gene therapies). Our evidence-based evaluations inform funding decisions and appropriate use through technology guidances. We also track utilisation and outcomes, and develop strategies to drive adoption;

• Developing and publishing clinical guidelines that guide healthcare professionals (HCPs) on specific areas of clinical practice.

• Providing healthcare professional education to assist HCPs in applying the best available evidence in their practice

• Delivering healthcare consumer education, through information and tools that help patients and caregivers learn about medical conditions and treatment options.

This role offers the opportunity to develop capabilities in policy development, strategic planning and managing diverse stakeholders across the public and private sectors. You will work in a fast-paced and dynamic environment, and contribute to shaping ACE's strategic direction and policies.

Join us if you are looking to:

• Be at the forefront of health policy in Singapore, working on issues that directly shape patient care and healthcare system outcomes
• Gain broad exposure across policy, strategy, stakeholder engagement and corporate functions in a single role
• Work in a collaborative team that values intellectual rigour, initiative and continuous learning
• Seek opportunities for professional development, including engagement with international HTA bodies and policy networks.

You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on

As a Lead Manager/Senior Manager/Manager in ACE's Planning & Policy (P&P) Division, you will support the implementation of ACE's work plan and objectives. The role offers exposure across policy, strategy, stakeholder engagement and corporate functions, in the key areas below:

Strategic Planning and Policy Development
• Lead policy research and development to address emerging challenges, translating system-level trends and cross-agency developments into recommendations for advancing ACE’s strategic priorities
• Proactively identify interdependencies across ACE’s different workstreams, in alignment with MOH's overall strategic objectives
• Lead ACE's annual workplan exercise and coordinate the development of its medium- to long-term strategic plans, framing strategic issues and synthesising cross-cutting insights into actionable recommendations
• Monitor and evaluate the outcomes and effectiveness of policies

Stakeholder Engagement and Partnership Management
• Develop and execute stakeholder engagement strategies that advance ACE's policy objectives and encourage the adoption of ACE's guidances
• Cultivate strategic partnerships with local and international partners, identifying opportunities for knowledge exchange, joint initiatives and policy learning
• Design and facilitate stakeholder consultations and feedback processes that distil ground-level feedback into meaningful inputs for policy development and strategic planning

Organisation Development & Corporate Functions
• Drive organisational development and transformation efforts with meticulous attention to process and outcomes, so that ACE's systems and processes remain fit-for-purpose and future-ready
• Manage finance, procurement and contract management matters in support of strategic initiatives and policy implementation

What we are looking for

Key Competencies Required:
• Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.

• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.

• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.

• Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose.

Behavioural Traits: We are looking for someone who is:

• Proactive and resourceful — You take initiative, anticipate issues before they arise, and find creative solutions
• Versatile and meticulous — You are comfortable switching between strategic thinking and detailed execution
• A strong communicator — You can engage confidently with a range of stakeholders and write with clarity and precision
• Collaborative yet independent — You thrive in a team environment and can also drive work autonomously with minimal supervision

Other Skills:
• Strong project management skills, with a track record of driving projects independently and delivering results in a fast-paced environment
• Tertiary qualification in healthcare, business or public policy
• Prior experience in policy formulation and planning, and in strategic stakeholder engagement, will be an advantage

As part of the shortlisting process for this role, candidates may be required to undergo further assessment.

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JOB PURPOSE

The role of Evidence to Practice (ETP) division under the Agency for Care Effectiveness (ACE) is to:

• Identify clinical practice gaps (e.g. changes in international practice guidelines or significant developments in new drug classes) that are relevant and of national priority

• Address gaps through the development of national guidance on appropriate care;

• Design, deliver, and evaluate interventions that promote adoption of clinical guidelines.

The Senior Specialist/ Specialist/ Principal Analyst/ Analyst reports to the Lead Specialists of the Evidence to Practice Office (ETP) division (Specialist Tracks) under ACE. As a Senior Specialist/ Specialist/ Principal Analyst/ Analyst, you will be responsible for:

• Conducting formative research and evidence synthesis;

• Developing ACE Clinical Guidelines (ACGs) & evaluating their impact;

• Designing suitable dissemination and implementation strategies to support the adoption of evidence-based recommendations

• Working with stakeholders to facilitate successful implementation of ACGs;

• Developing and delivering quality clinical education in various healthcare settings, as appropriate.

CRITICAL ACCOUNTABILITIES

Key Result Area 1 - Formative research and evidence synthesis. Design and develop ACE Clinical Guidelines (ACGs). Evidence implementation planning, execution, and evaluation.

• Identify and synthesise information from a range of sources (e.g. published literature (research or review articles, guidelines, internal MOH reports and drug utilisation reports)

• Critically appraise relevant clinical research studies, epidemiological data, and other information such as guidelines

• Evaluate the validity and relevance of information or international guidelines which may be complex and/or conflicting from a variety of sources

• Survey and interview key opinion leaders, primary care clinicians and other key informants to understand health professional knowledge, attitudes and behaviours

• Identify clinical concerns/issues about guideline recommendations, intervention(s) and potential barriers preventing their optimal use

• Review and synthesise information from a range of sources including evidence from local literature, drug utilisation and clinical audit or survey data to identify practice gaps

• Identify appropriate analytical approaches and conduct data analysis (quantitative or qualitative) as part of formative evaluation or to address the clinical question related to content development work

• Use quantitative or qualitative results and apply relevant implementation and behavioural science frameworks to assist with the design of appropriate care program/ products targeting behaviour change and improvement in clinical or cost outcomes

• Synthesise and develop content, tools and materials to facilitate the execution of curated strategies

Key Result Area 2 - Planning & Organisation

• Assist with planning and conducting of meetings such as scoping workshops and committee meetings, and provide secretariat support for the above.

• Assist with the design, editorial, and review processes associated with program interventions, and identifying and managing project risks

• Assist with planning and management of operational workflows and aspects of interventions.

Key Result Area 3 - Evaluation of Impact

• Work with internal and external stakeholders to ensure successful dissemination and implementation of ACGs

• Develop and maintain records of work to ensure an audit trail

• Work with the Economic Modelling and Outcomes Evaluation (EMOE) team on the evaluation of ETPO’s products, as appropriate

Key Result Area 4 - Communication & Engagement

• Maintain links with external academic, professional and clinical institutions to ensure current best practice

• Promote the technical work of the Agency to be recognised as an excellence centre for promoting evidence based and cost effective care in Singapore

• Regular communication with other Divisions within MOH and external stakeholders (e.g. Academy of Medicine, clinical experts) to facilitate co-design, coordination and stakeholder buy-in for ETP initiatives.

Key Result Area 5 - Training & Development

• Undertake continuing personal and professional development to satisfy the required technical competencies

SKILLS AND KNOWLEDGE

Educational Requirement

• Degree in healthcare field (medicine, medical science, pharmacy, psychology, biomedical engineering) or economics

• Post graduate qualifications in health economics, public health, implementation science, behavioural science, biostatistics or epidemiology, or related scientific field; or equivalent level of knowledge and skills acquired through research experience and further training/ development

Other Requirements/Qualities

• Critical appraisal skills that can be applied to rigorous interpretation of guidelines and scientific studies

• Experienced in project management

• A commitment to excellence in quality of research and outputs

• Excellent time management and discipline in meeting deadlines

• Good verbal and written communication skills

• Ability to work well with others and build networks

• Decision making and problem solving acumen

Years of Experience Required

• Bachelor's Degree

• At least 3 years of relevant experience in evidence-based methodologies, epidemiology or healthcare econometrics (for Formative Research)

• Relevant experience working in or with healthcare institutions in Singapore would be advantageous